Refund and Returns Policy

Refund Policy

Thank you for choosing IPTV Zone. We strive to provide you with high-quality products and services. Please review our Refund and Returns Policy below:

1. IPTV Subscriptions

Due to the digital nature of our IPTV subscriptions, all sales are final. Once a subscription is purchased, we do not offer refunds or exchanges. We encourage you to review all subscription details before completing your purchase.

2. Android TV Boxes

• Defective Products: If your Android TV box is defective upon arrival, you may request a return within 14 days of receipt. Please contact our customer service team to initiate the return process.
• Non-Defective Returns: We do not accept returns for non-defective Android TV boxes unless they are unopened and in their original packaging. In such cases, a restocking fee may apply.

3. Return Process

To initiate a return for a defective product, please follow these steps:

1. Contact our customer service team at email: iptvzone.bh@gmail.com
   WhatsApp: +973-33096132 within 14 days of receiving your product.
2. Provide your order number and a description of the issue.
3. Follow the instructions provided by our team to return the item.

4. Refund Processing

Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a specified number of days.

5. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website. Refund and Returns Policy

For any questions regarding our refund policy, please contact us at email: iptvzone.bh@gmail.com
WhatsApp: +973-33096132